Fast, Reliable Tech Help—On-Site or Remote
Fast, reliable help for Wi-Fi, computers, printers, backups, and day-to-day tech headaches. We provide on-site and remote IT support for small businesses and home users across the Fox Valley.
We diagnose root causes (router placement, interference, ISP issues, device configuration) and stabilize your setup so problems don’t keep returning.
Who We Serve
Local small businesses and home users who want reliable technology without the runaround. If you need a local IT support provider you can call directly, you’re in the right place.
Common Tech Problems We Fix
- Wi-Fi drops, slow speeds, dead zones, or “it works on one device but not another.”
- New computer setup, email setup, printer setup, or migration to a new device.
- PC/Mac running slow, storage full, constant popups, or confusing error messages.
- Printer or scanner issues (especially on Wi-Fi networks).
- Backup planning and recovery help (business files, family photos, important documents).
- Security hardening (updates, passwords, MFA, antivirus, safe remote access).
IT Support Services
Choose the fastest path to resolution: remote when possible, on-site when it’s the right call.
Remote Assistance
- PC/Mac troubleshooting via secure remote session
- Software installs, cleanup, performance tuning
- Guided fixes with clear explanations
Ideal when you need help today and it can be solved without a visit.
Wi-Fi & Connectivity
- Router setup, mesh systems, ISP troubleshooting
- Dead-zone mitigation and device optimization
- Home + small office network stability
We focus on root cause so the same issue doesn’t return next week.
Devices & Peripherals
- New device setup and migrations
- Printers, scanners, smart devices, peripherals
- Driver issues and compatibility fixes
Get everything working together—cleanly and reliably.
Backup & Security
- Backup strategy and implementation (local + cloud)
- Account security, MFA, password manager setup
- Updates, antivirus guidance, safer remote access
Designed for capital preservation: protect what matters and reduce risk.
Consulting & IT Planning
- Technology recommendations tied to your real needs
- Small business IT planning and vendor guidance
- Future-ready improvements without overspending
Great for small businesses that want a trusted “IT partner” mindset.
Outcomes You Can Expect
✅ Issues Resolved (Not Just Patched)
We identify the cause, fix it cleanly, and recommend prevention where it makes sense.
🔐 Safer Setup
Better passwords, MFA, updates, and backup practices to reduce risk and downtime.
⏱️ Less Friction Day-to-Day
Fewer interruptions, less “tech dread,” and a setup that supports your work and home life.
Our Process
Proven steps—from first call to resolution.
1) Free Consultation
We learn your setup, urgency, and what “fixed” means for you.
2) Diagnose
We identify root cause and explain options in plain English.
3) Resolve
Remote or on-site support to solve the issue efficiently.
4) Improve
Optional hardening, backup, or monthly plan—only if it helps.
Already Know What You Need?
Book direct and get started fast.
Simple, Transparent Pricing
- On-Site IT Support: $125/hour (minimum $125 per visit)
- Remote Support: $65 for 30 minutes (secure remote session)
- Managed IT Plan: Starting at $200/month (includes 2 hours + discounted additional time)
We’ll recommend the best option after the free consultation—no commitment required.
Service Area
We serve Geneva, IL and nearby communities:
Batavia · St. Charles · Aurora · Naperville · Elburn · Elgin
Not sure if you’re in range? Send a quick message.
Ready to Fix Your Tech Issues?
Fast support now, and optional improvements that prevent repeat problems.
Local Geneva support • On-site + remote • Clear pricing